Help Center

Account recovery, usage guidance, and common issues.

This page keeps recovery, sign-in status, billing explanations, and feedback guidance aligned with the active web flow.

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Sign-in methods: email + password and Google are the active mainline methods. The Google entry follows the actual NextAuth provider list at runtime; for local use, configure AUTH_GOOGLE_ID, AUTH_GOOGLE_SECRET, AUTH_SECRET, and NEXTAUTH_URL in apps/app/.env.local.
Password recovery: the unified auth modal now supports signed-out email-based reset, so users can set a new password and sign in again directly.
Billing guidance: upgrade timing, point top-up behavior, and renewal dates follow the pricing and checkout pages instead of a separate help-only wording layer.
Anonymous access: /chat grants 3 lightweight analyses per device session, and registration only carries the latest analysis snapshot forward.
Feedback path: this environment assumes manual feedback and developer troubleshooting rather than a built-in ticket workflow.